At Chloe Cruises, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our services. By accessing our website and booking our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, and delivery address.
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Transaction Details: Information related to bookings and purchases, noting that we accept only cash on delivery (COD) and no other payment methods.
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Communication Data: Correspondence sent via email or other customer service interactions.
2. How We Use Your Information
We use the collected information to:
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Process and confirm your cruise bookings.
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Provide customer support and respond to inquiries.
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Improve our services and enhance your experience.
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Send promotional emails, offers, or updates (if you opt-in).
3. Data Sharing & Security
We do not sell, trade, or rent your personal information to third parties. Your data is stored securely and accessed only by authorized personnel. However, we may disclose your information if required by law or to protect our rights.
4. Opt-Out Instructions
You can opt out of receiving marketing communications from us by:
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Clicking the “Unsubscribe” link in any promotional email.
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Sending an email request to [email protected] with the subject “Opt-Out Request”.
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Contacting our customer support team directly.
5. Payment Policy
We only accept cash on delivery (COD) as the payment method. No other forms of payment, including credit/debit cards or online transfers, are accepted.
6. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date.
7. Contact Us
For any questions or concerns about this Privacy Policy, please contact us at:
Chloe Cruises
Email: [email protected]